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What to expect

Accountability Consultant

Your accountability
Outsourcing and Accountability
Are your people accountable to your agenda or their own?
Accountability is all about what is measured
Objective and Subjective measures
Why good kids go bad, peer pressure, and tribes
What no on told you about positive reinforcement – and what it has to do with accountability!

Context

Consider Context Creation and Maintenance
Indian’s Tear
No Cussing in Church
You get what you applaud. Are you preaching about “ethics” while you’re paying for “Enron”?
Slackers, Salt, and Stars

Marketing

Entering New Markets/Alternative Distribution Strategies
“Selling Direct” Different Ways
You can “Mess with THEIR market” without messing up yours!
Distribution – Vs – Direct
                                    

 

You should expect two things from us:

 

1)      The experience to help you avoid unintended consequences, and

2)      Advice and perspective from someone with no agenda other than yours

 

Unintended consequences – scary stuff!  You do something in order to accomplish an objective.  Sure enough, it works, you accomplish your objective….and you also accomplish some things you weren’t looking to accomplish – those “unintended consequences”.  After working for lots of companies, gaining too many years of experience, and having an outside perspective – we can help you avoid some of those unintended consequences – you’ll be glad.

 

Agendas.  You should probably avoid meetings that don’t have agendas prepared in advance – you don’t need folks wasting your time.  People with agendas are an entirely different issue!  To avoid people with hidden agendas you would no doubt have to climb a tall mountain and find a convenient cave – in the real world you are surrounded by folks with agendas, and they are anxious to provide you with partial information so you will make decisions that benefit them.  There’s you, and there’s all of them.  You need someone on your side, someone with no agenda other than yours.  Sure it sounds a bit cynical….but before you dismiss it, think about it.  See, you know it’s true.

 

Sound Bites and Easy Answers – you’ve already put up with enough of that.  I wish we could make this fast and easy to read – but shortcuts are a big part of so many business problems already….we just can’t justify making things easy at the expense of making things right.  Some folks disagree.  Our clients eat those folks for lunch.

 

Why You Probably Need An Accountability Consultant

 

You are responsible for results.  That means you need to know you can count on your team – for results – not excuses.  Unfortunately, there are a lot of influences encouraging you to not take things so seriously, not to be so demanding, to be realistic and understand that some folks have a difficult time delivering on schedule – in short, not to hold people accountable.

 

So, who are we talking about, who is it that needs to be held accountable?  Well, for starters:

1)      You!  Yes, it is tough trying to manage others, but it is even more difficult trying to manage yourself – so you should get some outside help.  We can help you set realistic goals for yourself, and then help you accomplish those goals – and give you the Dickens when you drop the ball!

2)      Outside Professional Resources.  As companies try to adapt to competitive pressures, comply with regulations, and enter new markets, they find themselves retaining outside experts to help them get the job done.  Since the experts are, well, the experts, it can be difficult to make sure they promised you what you needed, and even trickier making sure they delivered what they promised….we can help you when you craft your contract with them, and then help you ensure they give you what you paid for!

3)      Your Managers.  They have so many things to do.  They didn’t refuse to do what you asked, but there was something else they did instead – something important….without checking with you to see if you wanted that new mission to replace their original assignment.  In so many ways, you have gotten used to your managers not delivering the right things at the right time….but it doesn’t have to be that way….

4)      Suppliers, distributors, government agencies – accountability is important to you because you need to know you can count on people.  How you establish accountability can be tricky – we can help.

 

 

Consider Context Creation and Maintenance

 

You know, between your formal education, years of experience, and reading a million magazine articles and shelves of books on business management – you know a lot.  Most of what you know is true.  That small part that you know, the part that isn’t true….it’s costly.  We can help you sort out which things that you know that are true – put them in one pile – and put the things that you know that aren’t true in the round can. 

 

For example, you have heard of “Corporate Culture” – usually you hear about it from some “touchy-feely” sort who wants to help you somehow transform your company into a “nicer place to work”.  Context is bigger than that, and it is all about making companies more effective and more easily managed.  If you don’t read any other article on this topic, be sure to read “No Cussing In Church” – it’ll give you something to think about.

 

People do not operate in a vacuum – they interpret events and make decisions within a “context”.  We can help you manage that context – which will help you manage the decisions your team makes – something that will result in a more productive organization….and we won’t ask you to hug anyone in the process!

 

 

Entering New Markets/Alternative Distribution Strategies

 

You may want to enter new markets in order to expand, or you may need to enter new markets because your old markets are drying up.  Another reason to enter new markets that a lot of companies fail to think about is to get a chance to break some rules.

 

Break some rules?  You bet.  You have a respected product line and a distribution network that is well established.  You are an active member in your market’s trade associations.  You would love to sell your product direct to the end users, but if you did that, your dealers would lynch you.  Of course, if you were to venture into a new market where your financial clout, design expertise, and manufacturing prowess could be used effectively, you could sell direct to THAT MARKET’S end users, because you don’t have any dealers in that market, and you aren’t a part of those trade associations.  You are just there to sell a great product efficiently and make some money.  Darn, you have to admit, that sounds like a lot of fun!!

 

Of course, if you had some help from someone who has done it before, you may be able to make your distribution channels in your existing market more effective too.  Don’t reject the possibility before you have given it fair consideration – it works more often than you might imagine!

 

 


Contact Information

Telephone
940-427-2755
E-mail
Send mail to: rcs@strategiesthatwork.com
Copyright © 2005 Strategies That Work
Last modified: 03/07/05