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Accountability Consultant

Your accountability
Outsourcing and Accountability
Are your people accountable to your agenda or their own?
Accountability is all about what is measured
Objective and Subjective measures
Why good kids go bad, peer pressure, and tribes
What no on told you about positive reinforcement – and what it has to do with accountability!

Context

Consider Context Creation and Maintenance
Indian’s Tear
No Cussing in Church
You get what you applaud. Are you preaching about “ethics” while you’re paying for “Enron”?
Slackers, Salt, and Stars

Marketing

Entering New Markets/Alternative Distribution Strategies
“Selling Direct” Different Ways
You can “Mess with THEIR market” without messing up yours!
Distribution – Vs – Direct
                                    

 

Indian’s Tear

Many of us grew up at a time when “littering” was pretty much our right – after all, we (or our parents) paid the taxes that built and maintained the highways, we could throw stuff out of the car window if we wanted to….and a lot of people did just that.  Small fines that were never levied on offenders did nothing to stop us – after all, it was our right.

 

The second Earth Day in March 1971 was the television debut of Keep America Beautiful's public service ad, "People Start Pollution, People Can Stop It".  One minute that changed America.  Forever.

 

We watched an Indian paddle his canoe up a polluted river, past belching smokestacks, eventually parking his canoe at a litter-strewn river bank.  He walked to the edge of a highway, and watched as the occupant of a passing automobile thoughtlessly tossed a bag of trash out the car window to burst open at the Indian's feet. When the camera moved upwards for a close-up, a single tear was seen rolling down the Indian's face as we heard the narrator dramatically remind us, "People start pollution; people can stop it."

 

The next morning it was no longer our right to litter.  Littering was morally wrong, something only stupid bad people did.  “Green” was more than just a color, it was a cause, and would soon become a lifestyle.  We didn’t need the threat of a fine to make us dump our trash in a receptacle instead of out the car window – we put trash in a proper receptacle because we were good and decent people, and that’s how people like us behave.

 

The important thing, from a business management perspective, is that the official penalties for littering, the fines, didn’t change that evening.  The enforcement of littering laws didn’t change overnight either.  We changed.  We quit littering because we believed it was wrong. 

 

Our littering wasn’t better managed.  That’s the whole point.  The government and the anti-littering people had tried to manage litter and litterers, and they failed.  Then they changed how we viewed litter, and we managed ourselves.

 

Management is important and necessary.  So is inspiration, and being part of something bigger than ourselves.

 


Contact Information

Telephone
940-427-2755
E-mail
Send mail to: rcs@strategiesthatwork.com
Copyright © 2005 Strategies That Work
Last modified: 03/07/05